Patient support programmes

Over the past 10 years, I have developed a specialism in creating patient support programmes on behalf of charities, universities and pharmaceutical companies. Working closely with health psychologists, I am involved at all stages of production, including project planning, research, writing and proofreading. I am skilled at distilling complex clinical language into clear, sparkling copy, creating accessible and engaging programmes in both digital and print formats for broad audiences.

Some key clients have included:

  • Asthma UK. Major projects included creating the 12-Week Asthma Support Programme. This award-winning programme, rooted in the principles of behaviour change, helps patients understand the way they feel about themselves and their asthma so they can gain confidence in managing it. I also helped research and write new sections of the website, produced newsletters for healthcare professionals and updated all content in line with The Information Standard.

  • King’s College London. I was part of a team producing XPand magazine for people with xeroderma pigmentosum (XP), a rare genetic skin condition. Involved from the beginning, I worked closely with dermatologists, nurses, health psychologists and patients to create a varied, consumer-style magazine to help patients better manage their condition.

  • Atlantis Healthcare. As a regular freelancer, I worked on projects to produce multi-country print and digital patient support programmes for a range of conditions, for numerous pharmaceutical companies.